The protection of the data of our supporters as well as the visitors and users of our website is particularly important to us.
Collection and processing of personal data
Usually, you can visit the pages of the Frankfurt Zoological Society without exposing any personal data. Personal data is only collected if you provide it to us voluntarily, for example if you fill out our donation form.
Use and disclosure of personal data
All personal data collected in the context of the direct Internet services of the Frankfurt Zoological Society will be collected, processed and used in accordance with the applicable regulations for the protection of personal data, only for the processing of donations, memberships or sponsorships and for safeguarding our own legitimate interests with regard to the support and information of our sponsors and interested parties.
Data transfer outside the European Economic Area
At present a transfer to countries outside the European economic area is neither carried out nor planned, otherwise the corresponding legal requirements will be created. In particular, you will be informed about the respective recipients or categories of recipients in accordance with legal requirements.
We use technical and organizational security measures to protect your data from manipulation, loss, destruction or access by unauthorized persons. Our security measures are continuously improved in line with technological developments.
You can configure your browser to refuse the acceptance of cookies in principle or to inform you in advance if a cookie is stored. Please refer to your Internet browser’s instruction manual for more information.
We do not use IP addresses or cookies to personally identify you. We use the systems with the aim of increasing the efficiency of our website and our marketing.
Visit to our website
We collect and store the IP address assigned to your computer. It is also stored which pages of our website visitors visit in each case. The date, time and duration of the visit and the browser a visitor uses to access the Internet are also stored. This data is evaluated for statistical purposes and to ensure the proper functioning of our website; the respective users are not traced.
This website uses Matomo, a web analysis service. Matomo is a software developed by InnoCraft Ltd., 150 Willis St, 6011 Wellington, New Zealand. Matomo is used as an on-premise-solution and operated in accordance of the GDPR.
Matomo uses “cookies”, which are text files placed on your computer. These cookies help us to track your actions on this website. This helps us to constantly improve the website. The tracking information is stored on a server managed by us, which is located within the European Union. IP anonymization is enabled and your IP address is reduced. The generated information about the website usage will not be passed on to third parties.
Donations, sponsorship and membership
On our website you have the options to donate, to become a member and to sponsor. To do this, we need your account details for payment processing as well as your full name and postal address to send out you a donation confirmation and your documents. Any processing of your data beyond this purpose will only be carried out with your express consent, limited to sending you information on our campaigns and projects as well as on our nature conservation work. Of course, the information is voluntary and can be revoked at any time at firstname.lastname@example.org. The data will be forwarded to our payment service provider for payment processing.
You also have the possibility to give away a sponsorship. Since the basic European data protection regulation requires the recipient to consent to the processing of his or her data, a gift sponsorship only comes into effect once the recipient has given his or her consent.
Links to websites of other providers
Standard periods for data deletion
Other data uses and data deletion
Further processing or use of your personal data will generally only take place if permitted by law or if you have consented to data processing or use. In the event of further processing for purposes other than those for which the data were originally collected, we will inform you of these other purposes prior to further processing and provide you with further relevant information.
You have the right to request a copy of your information, to ask us to correct information that is wrong, to delete it or to request that we only use it for certain purposes. You can also ask us to stop using your information, for example to unsubscribe from any mailings about our work and projects.
For reasons arising from your particular situation, you have the right to object at any time to the processing of personal data concerning you, which is carried out, on the basis of Art. 6 para. 1 lit. e or f DSGVO, in accordance with Art. 21 DSGVO. We will stop processing your personal data unless we can prove compelling reasons for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. To exercise your above right, please contact the addresses given below.
Data Protection Officer of the Frankfurt Zoological Society
TÜV Technische Überwachung Hessen GmbH
Contact details of the person responsible:
Frankfurt von 1858 e.V.
Telefon: +49 (0)69 – 94 34 46 0
Fax: +49 (0)69 – 43 93 48